Terms & Conditions

1. Acceptance of Terms

By accessing or using this website or working with TeleTech Solutions Ltd, you agree to be bound by these Terms & Conditions and any additional agreements we sign with you (such as proposals, statements of work, or service contracts).

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

• No attempt to gain unauthorized access to our systems.
• No uploading of malicious code or harmful content.
• No misuse of our contact forms or communication channels.

3. Services & Proposals

All project timelines, deliverables, and fees are defined in written proposals or contracts. In case of any conflict, the signed agreement between you and TeleTech Solutions Ltd overrides the information on this website.

4. Intellectual Property

Unless otherwise agreed, we own the intellectual property of our brand, website design, graphics, and content. Client-specific deliverables and ownership rights are defined in each project contract.

5. Limitation of Liability

We provide this website “as is” and do not guarantee it will be error-free or always available. To the maximum extent permitted by law, TeleTech Solutions Ltd is not liable for any indirect, incidental, or consequential losses arising from the use of this website or our services.

6. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will revise the “last updated” date at the bottom of this page. Your continued use of the website after changes are published means you accept the updated terms.

7. Contact

For any questions about these Terms & Conditions, please contact us at info.teletech.rw@gmail.com or call (+250) 785 043 355 / 780 770 311.

Last updated: December 2025