Privacy Policy

1. Data We Collect

We only collect the information we need to respond to your enquiries and deliver our services:

• Contact details such as your name, email address, and phone number when you submit a form.
• Business details you share when requesting a proposal or consultation.
• Basic technical information such as browser type or pages visited, used in an aggregated way to understand how our site is used.

2. How We Use Your Data

We use your information to respond to messages, schedule meetings, deliver projects, send important service updates, and improve our website and services. We do not sell your personal data to third parties.

3. Legal Basis

We process your data based on your consent (for example when you submit a form), to perform a contract with you, or to pursue our legitimate interest in running and improving our business.

4. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, meet legal obligations, or resolve disputes.

5. Your Rights

Depending on your local laws, you may have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your information.
• Withdraw your consent for future communications.

To exercise these rights, contact us using the details below.

6. Cookies & Analytics

We use cookies only to understand how visitors use our website and to keep the site secure and reliable. You can control these cookies using the banner on our site and your browser settings. For more detail, see our Cookies Policy.

7. Contact

If you have any questions about this Privacy Policy or how we handle your data, please email info.teletech.rw@gmail.com or call (+250) 785 043 355 / 780 770 311.

Last updated: December 2025